Returns & Exchanges

At VOS Natural Cosmetics, we want you to be completely satisfied with your botanical skincare journey. If a product does not meet your expectations, you can return or exchange it within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a prepaid shipping label.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring it is at least half-full and includes all original components.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once your return is inspected, we will process your refund to the original payment method or ship your replacement within 5 business days.