Frequently Asked Questions

Everything you need to know about our natural beauty solutions.

Are VOS Natural Cosmetics products 100% organic?

We prioritize high-quality, natural ingredients in all our formulations. While most of our ingredients are organic, we recommend checking the specific product labels for certification details and a full list of botanical extracts.

Do you test your products on animals?

Absolutely not. VOS Natural Cosmetics is a cruelty-free brand. We believe in ethical beauty and ensure that none of our products or individual ingredients are tested on animals.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the domestic region. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for skincare items?

Due to the nature of cosmetic products, we can only accept returns on unopened and unused items within 30 days of purchase. If you receive a damaged product, please contact our support team immediately for a replacement.

Are your products safe for sensitive skin?

Our formulas are designed to be gentle and are free from harsh synthetic fragrances and parabens. However, we always recommend performing a patch test on a small area of skin before full application.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.